Season Ticket Members FAQ's
Calgary Flames Experience Centre
What is the Calgary Flames Experience Centre?
The Calgary Flames Experience Centre is an immersive and interactive VIP guided tour that will take you inside the new Scotia Place Arena.
What happens in the Experience Centre?
You will be treated to an interactive behind the scenes look at the new home of sports and entertainment in Calgary, where you will have the opportunity to secure your seat experience in Scotia Place, and learn more about the incredible new and exciting options available to enjoy your favourite events.
When will I be invited to the Calgary Flames Experience Centre?
Current Season Ticket Members will receive invitations for appointments on a rolling basis between 2026 and 2027.
I am currently a half Season Ticket Member. Can I select a half season ticket option in Scotia Place?
Yes, you can select a membership equivalent to your current level the Scotiabank Saddledome.
I am currently a half Season Ticket Member. Can I move to a full season in Scotia Place?
To secure full season tickets at Scotia Place, you must be a full Season Ticket Member at the Scotiabank Saddledome. To change your half season tickets to full season tickets, please contact our Customer Service Team at 403.777.4646.
I currently have two season tickets. Can I purchase four season tickets in Scotia Place?
Additional season tickets must be added to your Scotiabank Saddledome membership prior to selecting your season tickets at Scotia Place. Please contact our Customer Service Team at 403.777.4646 to purchase more seats.
I currently have season tickets that are in two separate locations in the Saddledome. Can I choose to place them together in Scotia Place?
Yes, during your Experience Centre visit, we can seat you together based on availability.
How will accessible seating selections work for Scotia Place?
Scotia Place has been designed and built to meet the Rick Hansen Accessibility Standard. Accessible seating will be available based on need and Season Ticket Member seniority.
Do I have to go to the Calgary Flames Experience Centre to secure my seats at Scotia Place?
Yes. Attending your appointment is required to secure your new seats at Scotia Place. Your visit to the Experience Centre provides all the details you need to make an informed decision about your new seats at Scotia Place. As we are moving to a new venue, the Experience Centre provides all the necessary information about our new Club, Lower Bowl, Loge Level, and Second Bowl seats. Taking the time to learn about our improved sightlines and amenities helps contextualize our move to Scotia Place and ensures we find the right fit for you and most importantly, that you’re confident and happy with your new seats.
Are there payment plan options available?
Yes, interest free payment plans will be offered once a deposit has been made, similar to current Flames Season Ticket Member options. The payment plan for the Calgary Flames 2027/2028 season will begin March 2027.
Stadium Details
Where is Scotia Place being built?
Scotia Place is north of the Scotiabank Saddledome, between 12 Avenue SE and 14 Avenue SE and Olympic Way SE and 5A Street SE.
When will Scotia Place open?
The arena development project is on track for completion by summer 2027, ready for the 2027-28 season.
How can I follow updates on the construction of Scotia Place?
Construction updates are available at calgary.ca/scotiaplace and right here on ScotiaPlace.com. You can also subscribe to the Scotia Place INSIDER email newsletter.
When will I be able to see the inside details and amenities of Scotia Place?
As a Season Ticket Member, you will get exclusive access at your dedicated appointment time at the Calgary Flames Experience Centre, the state-of-the-art preview centre for Scotia Place.
What events will be hosted at Scotia Place?
Scotia Place will be home to the Calgary Flames, world-class concerts and a variety of other entertainment and civic events. In addition, it will be home to the Wranglers, Roughnecks, and Hitmen.
